I uninstalled the app and reinstalled it, but the capsule has stayed at 0 of 4 km and has not added kilometers for approximately 3 weeks.
Thanks for reaching out, @ibatmoon! Please submit a request via In-app support. We'll take it from there.
This is the answer of the app support:
Thanks for reaching out. To submit a bug or product feedback, Please visit our Ingress community forum: https://community.ingress.com/en/categories/report-a-bug You will be able to submit detailed bug reports, add to others reports by commenting, or upvote reports to indicate they are experiencing similar issues.
@ibatmoon Please choose another option other than Report a bug/Product feedback that is closer to the concern and you should be able to start a new conversation.