kinetic capsule does not add kilometers


I uninstalled the app and reinstalled it, but the capsule has stayed at 0 of 4 km and has not added kilometers for approximately 3 weeks.


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  • Thanks for reaching out, @ibatmoon! Please submit a request via In-app support. We'll take it from there.

  • Hi,

    This is the answer of the app support:

    Thanks for reaching out. To submit a bug or product feedback, Please visit our Ingress community forum: You will be able to submit detailed bug reports, add to others reports by commenting, or upvote reports to indicate they are experiencing similar issues.

  • @ibatmoon Please choose another option other than Report a bug/Product feedback that is closer to the concern and you should be able to start a new conversation.

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