A rate product window opened and took me to this window. It does not allow rating product nor feedback but just starts with the bots. Improve product by having it take me to a window that I can submit comment or be able to rate
Do you remember if you tapped "Send Feedback" on the prompt to rate our game? If you can share a screenshot of what you saw that might be helpful, but it sounds like you were linked to the option to share feedback via the in-game support channel.
This has been raised before: