Kinetic Capsule defect after Faction Change
MrKayotic
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For quite a period of time i've enjoyed using the Kinetic Capsule. Unfortunately, after my FC request was successfully triggered by Niantic Support i noticed my capsule is no longer working. The screenshot below is how i started my Enlightened journey, and the progress of this capsule is never changed. Meanwhile i'm almost level 14, and have 1000km on my trekker badge...
I have reported this in the in-game support app several times. The last attempt even got attention of a human support engineer, whom escalated this to the tech's, so i was told.
Now i don't really want to be impatient, but this was on may 25th, and never heard anything from support, while my problem still persist.
This is a report on request of @PhantomR1982 as the previous thread with simulair issues was closed.
Comments
@NianticThia Do you fancy taking a deeper look into this for @MrKayotic as you seem to be using your new spellbook succesfully So far in resolving these issues.
This was previously added to another post that was closed.
https://community.ingress.com/en/discussion/14790/kinetic-capsule-not-working
I just could claim my capsule! 😍
Thanks @PhantomR1982 and the magic tech who fixed this ! 🙌🏻
HI @MrKayotic --
Gave your kcap a poke - can you let me know if you see any progress on it after playing a bit today?
Seems to be just fine 😍
thank you @NianticThia 🙏