CORE subscription failed AGAIN
Another month has gone by, another payment has been taken but again no items have been delivered and my inventory has been reduced. The 'refresh subscription' button does nothing (and I do mean literally nothing: the delay that would indicate any sort of communication with your servers is not present, and switching to airplane mode does not affect the operation of the button at all).
Restarting the app does nothing.
Removing and reinstalling the app does nothing.
Payment was taken on the 9th June (Order ID: MSSKFXMSG7), additional inventory space disappeared on 13th June.
Steps to reproduce: Have an active CORE subscription.
Expected results: Inventory should increase by 500, and only decrease if the subscription is cancelled. Monthly load-outs should be delivered monthly.
Device: iPhone XR, iOS 14.6, ingress app version 2.72.1-531db458
Screenshot showing subscription is active, but inventory count is 2000:
I'm still waiting for compensation from the last time this happened.
2 Support tickets for the first occurrence of this have been closed with no attempt to resolve the issue, after a total lack of any responses for over a week for the first ticket and over 2 weeks for the second (ie 'ghosting').