I received my monthly CORE package on my scanner today. Now my account does not show that I have CORE active. What do I need to do to correct this?
One thing to try is following the instructions at https://nianticlabs.com/en/support/ingress for contacting support via the app.
Try here: https://community.ingress.com/en/discussion/15160/core-subscription-received-2-days-ago-and-today-only-2000-items-allowed#latest
Or here: https://community.ingress.com/en/discussion/15345/c-o-r-e-subscription-issues-limited-inventory-now#latest
Maybe this one: https://community.ingress.com/en/discussion/15323/core-subscription-issues#latest
Could be this one: https://community.ingress.com/en/discussion/14679/purchased-core-but-not-received-the-related-service#latest
Thanks for reaching out, @MisterPolymath! Please reach out via In-app support. Also, make sure to share the transaction receipt when submitting a request. One of our representatives will look into this for you.
Comments
One thing to try is following the instructions at https://nianticlabs.com/en/support/ingress for contacting support via the app.
Try here: https://community.ingress.com/en/discussion/15160/core-subscription-received-2-days-ago-and-today-only-2000-items-allowed#latest
Or here: https://community.ingress.com/en/discussion/15345/c-o-r-e-subscription-issues-limited-inventory-now#latest
Maybe this one: https://community.ingress.com/en/discussion/15323/core-subscription-issues#latest
Could be this one: https://community.ingress.com/en/discussion/14679/purchased-core-but-not-received-the-related-service#latest
Thanks for reaching out, @MisterPolymath! Please reach out via In-app support. Also, make sure to share the transaction receipt when submitting a request. One of our representatives will look into this for you.