Requesting account deletion
in General
I’ve already gone through support tickets in regards to getting my account deleted, the latest response I’ve received last week on May 2nd stated that the process has begun but my account is still active and another robo-response was sent asking if I needed further assistance. I requested my Harry Potter: Wizards Unite account deletion at the same time and that was taken care of in less than a day; I am hoping posting this here in a more public setting can kickstart the process. Thank you and have a pleasant day.
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You Just need to fill this up and you will receive a email with a code and more instructions to follow.
Have you read the post? OP has said very clearly "I’ve already gone through support tickets ".
Technically this isn't support, just a form.
Also, it is the only path available to delete the account, what else do you recommend?
Its not a one step task and he is clearly missing the second step. The account will not be removed if he didn't fill the form and follow the instructions on the email he will receive.
OP has also mentioned " the latest response I’ve received last week on May 2nd stated that the process has begun", which shall mean he has filled the form otherwise he won't receive any template response like that.
I don't think OP has "clearly missed the second step". But no update afterwards, that's why he/she came to the forum for help. Forum is where you look for additional help when the normal procedure does not work as expected.
The process can start and end within the matter of hours or minutes. The email he got also had the instructions to finalize the process, if he didn't the second step (reply the email with a specific keyword mentioned on previous email) his account isn't going to be removed.
That's my 2cents, bye.
I appreciate your help in the matter but I’ve received the two emails asking for specific responses and I’ve followed the instructions correctly. I received a response stating that the account deletion process has begun and that when complete I would receive another email response confirming the deletion. I’ve not received this but instead got a “Hey did you still need help?” query to which I replied with the details of the situation to no further response.
I am aware this forum is not support and may not help speed up the process, but I figured I’d give it a shot.
See? OP has filled in the form already. This has been mentioned very clearly at the beginning.
Thus, please just read the post before making replies. That's no big deal. You are welcome.
Thanks for reaching out @FutanariWaifu! Since you've already reached out to our In-app team, you should be expecting a reply soon. We appreciate your patience.