Confirmation email issue

I'm getting confirmation emails for submissions made in Redacted but not for those made in Prime. Anybody got any ideas?

Comments

  • GlenuendoGlenuendo ✭✭✭✭

    @JohnnyAlphaCZ , check your spam. They are using a different email address. I had to set up rules to make sure I get the confirmations for both and put them in a folder that I can track.

  • @Glenuendo thanks. It turns out that wasn't the issue. Just a got a flurry of Prime confirmations from the last couple of days (though so far not all). It seems there is much more of a delay on Prime submissions (for me, at least). But thanks for the advice. I too am going to set up filters to make sure the new email goes into my old ingress mali folder.

  • GlenuendoGlenuendo ✭✭✭✭

    @JohnnyAlphaCZ , I forgot that aspect. To say those emails are delayed would be an understatement.

  • silverkalisilverkali ✭✭✭

    I'm finding Prime emails are taking two-three days longer to come through than Redacted emails.

  • 14 Nominations made with prime. 10 got mail and 4 got lost No mail and no review done. It's been now three weeks from those nominatios. So there is issue. Made one nomination 14th of Jun for testing and still no mail from it. Sticking with Redacted as it's reliable and fast.

  • QwizicalQwizical ✭✭✭

    Prime submission emails can take a few minutes to half the day. Don't worry too much about it to be honest. As long as you saw it do the sending bit you should be fine.

  • So I did 14 Prime Nominations and 14 Scanner nominations.

    All 14 of the Prime Submissions confirmations were in my inbox within 1 hour of placing the submissions.

    However

    4 of the Scanner submissions took longer than 24 hours to get a confirmation email, one took 5 days, To say it entered the system.

    So for me at least here in QLD, Australia, I have found my Prime Submissions more successful.

    However from that batch of submissions. 3 Prime Submissions have been approved and 3 Scanner submissions have been approved. So there doesn't seem to be a speed difference in the time it takes for these subs to get through.

    But with the current pause in place for new submissions getting processed via OPR (Likely a short term thing due to the release of HPWU) my data for the remainder of the fortnight will be affected, but the above 6 submissions all took less than 7 days from submissions to being ingame.

    So far, chugging along to get to level 12 myself so that I can assist my fellow agents in the space of OPR.

  • I'm at 48 hours past submission of a prime portal and no email. I've checked spam and other folders, but no luck there. redacted gives me an email immediately.

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