Kinetic Capsule 8098735A
has not worked for several weeks
Hello! My kintic capsule is not working a few months now. I tried creating 2 support tickets at seperate times but havent fixed it yet. My capsule id is :2B7656A1
yes! it work now. thanks a lot!!
Hi @NianticThia Same problem here, stucked at 0 since 20Sept. Need help reseting the capsule.
Hi @NianticThia I'm facing the same situation with my KCapsule. The problem started last night, when I tried to claim it the "lag" appeared, after like 30 seconds I could finally claim it but when I put the next one to run it just froze and I restarted the game. After that my capsule is stuck at 0. Today in my way home I usually do 1 full ( 2 km) and half of another but it didn't count nothing at all, but no for my partner who was playing with me and he did make 1 full and half of another with no issue. Please help! The event is running.
Edit: I already cleared data and cache and nothing will trigger it to stark counting :(
@BonaDeea @spindelbajs @NeBok
Please let me know if they are working now.
Hi Thia! I can confirm that my capsule is now working again. Thank you very much :)
Kinetic capsule stopped working two weeks ago.
I walked more than 12km during the event, but it didn't work.
I tried rebooting and reinstalling the app several times, but it didn't work.
Device: iPhone 12 Pro
Current OS: 14.7.1
Kinetic Capsule ID: 6724A847
Hi @MintRoyal - can you see if it works now?
Thanks! Capsule is working now.
Hi. @NianticThia now it work. Thanks you very much. 😀