C.O.R.E. charged but not activated
iceefaery
✭✭
Got notice of renewal charged this morning, however, storage reset to 2000, badge gone, 2500 CMU not granted.
Please help to fix, and let me know if any further information is required.
os version : ios 13.3
app version : 2.70.1-3e2b0b3d
4
Comments
`Refresh` button to Settings menu > Subscriptions to help Agents who might be seeing an account-specific issue with their C.O.R.E. renewal.
I asume u tried this ? if not then maybe niantic brian can look whats wrong.
I tried, nothing happened after refresh, however, thanks for your kind concern, hope @NianticBrian would respond too.
@iceefaery can you check if you see your C.O.R.E. rewards (2,500 inventory capacity) after taking a game action now?
It's fixed, some extra received, thanks for your kind assistance.
I have same problem.
I think you should "report a bug" and provide some information.
@NianticBrian This is the second month in a row where the CORE loadout does not appear for me. It was fixed 2 weeks after the purchase date last month and today it’s the same thing. Am using iOS 14.5.1, agent name Furybunny. I’ve tried in game actions and restarting the app.
After refreshing I received the CORE items but my inventory is still frozen at 2000 items.
Finally it came through. In the same day so at least it’s better than before.