[2.69.1]Auto-renewal of my core subscription is failing.
I have a renewal date of the 17th of every month.
The core update screen was not displayed.
Additional inventory space is still lost and I have not received any loadout kits.
The app store shows the next renewal date as MAY 17.
My credit card has a history of a subscription charge on 4/17.
I've been using the core subscription since February.
In my agent profile, Months Subscribed is displayed to 2.
iPhone 8 iOS 14.4.2
Log out and log in again.
Clear the cache.
Reinstall the app.
When I sign up for core again from the ingress store, it says store sync error.
The refresh button in 2.69.1 does not respond to anything.
And after a few hours, the refresh button doesn't even show up anymore.
I linked Ingress to my Apple ID.
The refresh button reappeared, but
However, there is still no response when I touch the button.
No response from support.
I have not been able to hack for 2 days.
I haven't tried to cancel the AppStore subscription only because I don't want to be charged twice.
Please let me know if I should try to cancel my subscription once.
If there is anything that Niantic would like to know to determine the cause of the problem, please let me know.
I would like to work together to solve this problem that plagues so many people.
”store sync error. try again later”
"Next subscription renewal date: May 17"
@Rendzvous can you try taking a game action and seeing if your C.O.R.E. rewards (2,500 inventory) come through?
I have confirmed that c.o.r.e. is now enabled.
Inventory is now at 2500 and rewards have been earned.
Thank you for your support.
A agent in the JP-forum are complaining about the same problem.
I hope you can help it.