Hola, sin mucha mas informacion es dificil poder ayudarte.
Cual es el mensaje de error que te aparece?
Podrias compartir captura de pantalla del problema?
Hello, without more information is difficult to help you.
Wich is the error message that appears?
Could you share a screenshot of the problem?
Hey there @luis37x. Can you try clearing your app cache? As long as you have a stable network connection and you're using the right email, you should be able to log in. If your issue persists, reach out to our Help Center. One of our representatives will take it from there and investigate. Thank you!.
@luis37x Si realmente no puede ingresar a la aplicación, también puede comunicarse con el centro de ayuda a través de la web: https://ingress.com/support
If you really cannot enter the App, you could contact the help center via the web as well: https://ingress.com/support
So if they can't log in, how are they supposed to put a ticket in via in app? You might want to think before you respond and not just copy and paste @NianticKK
Start ticket from there on pc.