Battle Beacon not awarded via C.O.R.E. subscription renewal
iPhone XR 64Gb
The renewal took place on April 9th. Ingress was open at the time. I received the notification and the loadout screen listing all items.
All other items appeared to have been awarded correctly. At the time the subscription loadout updated I'm pretty sure I already had a Battle Beacon in my inventory that I had bought from the store. Another player, John Higham, also reports that he observed the same behaviour.
The only other detail I can think that might be relevant is that I had recursed for the 14th time that morning and was either level 6 or 7 at the time the subscription renewed.
I posted to Twitter as soon as I realised and tagged @NianticHelp and @NianticBrian. Brian got back to me quickly. (Very grateful!) https://twitter.com/TInderbiscuit/status/1380588136980475904
I've not heard anything for a few days so I wanted to escalate this officially on here. Is there any chance you could investigate?