@Henc I updated your account with the C.O.R.E. Loadout Kit and 7,000 CMU. Can you confirm that you have 2,500 inventory space?
@NianticBrian just a quick query. I’m paid up. Subscribed. The money has gone for next month. My inventory has reverted to 2000 and stayed there. Thanks in advance for your op.
@NianticBrian I have a variation on the same problem. I lost my extra 500 slots of inventory space, but the app says I’m still subscribed. I do not, however, see a charge run against my card yet.
At everyone who is reporting this problem, are you all on iOS?
Yes, I have 2500 inventory space and it seems like I've got apex's. Is the battle beacon not being given out for the loadout?
@NianticBrian help, please, agent in my faction. IOS. Nick: Pabey. Res
I am affected by this too.
I can confirm that both @IntoTheMystic and i are both iOS users. I am iOS 14.4
Battle beacon is only given if you're recursed.
2 days after, still no monthly kit :(
Same for me.
C.O.R.E. subscription expired on Mar. 10th in spite of my renewal payment is successful.
And the inventory limit backs to normal.
I've recursed before. Not in the last month but overall.
Same problem here, i paid i can proof i have a subscription till april.
last contact is 6 hours back.
@NianticBrian Hi i have the same problem I paid for the core money is gone but no core( shield inv loadout).
I ask for help in the app but last contact is 24h back (sofonisba). Pls let me know something.
I have the exact same issue. Core subscription has been extended and payed until April 11, but now I am missing the 500 extra inventory spaces.
@NianticBrian Brian, hi. Help my friend please. 4 days technical support simply does not respond. As I wrote above, he has IOS, the money for the subscription was withdrawn 4 days ago, but the game account does not have all the subscription services. Nickname: Pabey. Res.
@NianticAndrew @NianticCasey @NianticAndres
@NianticBrian I am also having CORE renewal issues; my account was charged on the 10th and I still have the inventory slots and flair but I have not received the loadout kit.
Hello, it's been three days since My subscription was renewed and the money was taken from my bank account and my ingress account came back without a subscription
Pareil que **** copains
Alors que faire
J ai mon abonnement sous os du jour au lendemain tout est coupé inventaire tombé à 2000
Toujours pas rétabli Toujours à 2000 que faites vous pour ça
Je vous mets la confirmation de mon règlement
@NianticBrian still no battle beacon in my inventory. Any reason for this? I've recursed and received the other items except the bb
my subscription has not always been restored and I have been playing for five days without harving the subscription options
Update, just got mine a few minutes ago.
I have a core suscription that is set on auto renewal each month. Subscription renewed this month but I didn't receive the 7000 CMU for this second month.
can you check on my profil
I'm having the same problem as everyone here, just renewed my CORE subscription today March 17. Money has been drawn from my account and I have tried all the game actions suggested, but there is no change in status for my Ingress account. Am still at 2000 items and no loadout kit. A quick fix would be very much appreciated.
After getting this message I get Scanner communication error. Is that a part of the problem? Have tried several times with a restarted scanner.
My order was made via App Store, order no MLJF3JZ3H6.
@NianticBrian can you do the same with the cmu for This Month