Scanner communication error (1) while trying to open power cubes menu

in Report a Bug
Sometimes (may be once or twice a week) I can't open power cubes menu, until I open some other menu (inventory, profile, etc). I don't see any steps to reproduce, for me it happens sometimes without a reason.
Trying to tap "+" button, then open portal menu, and tap "+" again (video)
https://drive.google.com/file/d/1lB49XAQFW46YZQWm2KJchHhocVRY5E9k/view?usp=sharing
2
Comments
I usually encounter this behavior when the ingress was launched for some time (half an hour or an hour, maybe), but was in the background