didnt get fs medal of 6th Feb

in Report a Bug
I participated Fs conducted on 6th Feb in Korea but didn’t receive fs medal of it since i changed my nickname from smh789 to phoenix77777 on 17th Feb. please check my fs medal of february. Best regards,
Tagged:
1
This discussion has been closed.
Comments
In that case, either try contacting the POCs of your IFS, who'll advice you how to proceed further, or lodge a support ticket vie the support. A bug report isn't that great for individual problems.
It is not a bug, as stated in FevGames website, agents should be warned by the FS organizers to not change their name before the medal is pushed or they won't receive it.
https://fevgames.net/ingressfs/ifs-at-home/
Thanks for reaching out @phoenix77777! To investigate this problem, please get in touch with our in-app support and one of our team members will assist you. Thank you!