I participated Fs conducted on 6th Feb in Korea but didn’t receive fs medal of it since i changed my nickname from smh789 to phoenix77777 on 17th Feb. please check my fs medal of february. Best regards,
In that case, either try contacting the POCs of your IFS, who'll advice you how to proceed further, or lodge a support ticket vie the support. A bug report isn't that great for individual problems.
It is not a bug, as stated in FevGames website, agents should be warned by the FS organizers to not change their name before the medal is pushed or they won't receive it.
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