Unhappy agent

I saw a 1 star rating on the Google Play Store about Ingress Prime, he said he liked to play, he was unable to access the account and was banned, read the guidelines for the standards (I think they are the rules of Niantic games as not I use fake GPS or multiple accounts) anyway, he is sad, I don't know if he is a good agent, but I see that he is disappointed, contact him in Portuguese and send the resource or contact us for account recovery.


Google Play Store impression:


Impression of the review translated into English:


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