Scanner map shows Portal at the wrong place

HopeaKotka · January 2021

Scanner shows Portal at the wrong place, no portal exists at that place.

Screenshot:

Opening Portal details seems to show the distance to Portal correctly. When trying to hack it message "Portal not in range" is shown correctly.

App restart fixed the issue.

Samsung S8
Android 9
2.61.3

Perringaiden · January 2021

I had this happen last night. I couldn't reproduce it and I don't remember what I did, but restart fixed it for me too.

Pixel 4
Android 11
2.61.3

Perringaiden · February 2021

Seems to be a cache issue. If you encounter this again, please restart the Scanner.

@NianticPooja @NianticBrian Would this be a good reason to implement a Force Sync capability so we don't have to restart the scanner regularly?

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