Fast Track Spoofer Program: Does it work?
Portal is completely closed for the season (It's a campground - opens in Spring). Spoofed down by new account.
How do we know if a report we've made via the 'Fast Track Spoofer' program works?
Here is what has happened:
1) Submitted a player report following the reporting procedures.
2) Submitted 'fast track' form, included ticket ID.
3) Received the "can't discuss actions taken" message back from support; ticket closed.
4) Agent is still unbanned. Portal not restored. Coming up on week after incident.
Question: Does this sound like the ticket submitted and the 'fast track' form had impact? This should be a clear cut case of spoofing -- especially with the additional details included in the ticket (but not posted here).