Losing my level up item kit
Usually when I level up from the start of the animation with the yellow particles circling around my avatar, I see (bottom left) the number of objects in my inventory increasing (2079 for example). And at the end of the animation I see the message "level up fielding kit" with the list of objects that I received.
However, it also happens that at the beginning of the level up animation I do not see the number of objects in my inventory change. At the end I see the message of the objects that I have received for a tenth of a second (it disappears by itself after this tenth of a second without even touching the screen).
After that if i open my inventory i recieved nothing, i can restart the game, my inventory is the same than before the level up.
I have this trouble too☹️☹️☹️
Here is the video of my last leveling up (8 hours after writing this post).
just before making the link that leveled me up, I had 1880 items in my inventory, after the link (i used a key so I had 1879 1t this moment) nothing was changed
Thanks for flagging this @Loielem! Please share your device model, OS, and app versions to help us investigate this issue. Thanks!
I have it to from L10-L12 i hope i can get my lost items 😡😪
Never get items and never see level up animation and dont see Level up text.
I have Samsung Galaxy S10+ and Android 10.
@NianticKK I am on Androïd device, Motorola G7 power 2019, I see this bug for the first time during my recursion (15 July 2020) i don't recieved the level 3 fielding Kit. Now I'm on the 2.60.2 (video of my level 15)
Hi @Loielem and @jontebula thank you for providing the details. I have escalated this issue for further review and will get back to you once I have an update.
Today i level up to L13 and i dont get level up items and i dont see animation and level up text. I hope Niantic can give us level up codes on e-mail i list level up item kit from L10-L13. 😪😪😪😪
I got my level 16 yesterday and I didn't get my items pack. Anyone else?
I've levelled up a couple of times over the last few months and always got the pack, but I won't hit 16 again until the end of the month. Are you sure you didn't tap too many times and it got dismissed, but you received it?