Unable to login

Never had any problems. Today I needed an update and got this message. Trying again will result in waiting forever.

I tried uninstalling, rebooting and reinstalling.

Account is ok since I can login here and on the Intel map.

Device: Samsung s7, android 8.0.0

Agent name: TheFirstSRK

Login type: Google

3 votes

Resolved · Last Updated


  • mortuusmortuus ✭✭✭✭✭

    can u try sign out of your google acc on phone and try again ?

  • Based on the screenshot, it could be a device-related issue. Have you tried accessing your account on another device? If you haven't, give it a try and let us know if you are continuing to experience an error. Also, please refer to the supported device for more information. Thank you!

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