Additional photo does not appear



  • NewPapaSmurfNewPapaSmurf ✭✭
    edited March 27

    All the photos in my area are absolute junk and I’ve had many new ones approved over the last month but not seeing anything. Is there something I can do?

    EDIT: Looks they have all been uploaded to Pokémon. ****?!

  • Hi @NewPapaSmurf , the other day I just got realized that any portal update (title or description) triggers also the additional photo update. I mean, when I had approved the portal description/title update, the additional photo’s appeared. This is kind of weird and I only had tested on one portal, but you can try to replicate it. Regards.

  • Jo0LzJo0Lz ✭✭✭✭✭
  • Once again, approved photos are not showing up in the scanner. Issue started with approvals on 3/12/22 & later. I have over 40 approvals. Here's the first one:

    [email protected]

    Mar 12, 2022, 9:28 AM

    Dear MJkingSF,Thank you for your Wayspot Photo submission for Willie Mays Plaque on Jan 10, 2022.

    Congratulations, the community has decided to accept your Wayspot Photo submission. Please check out the full details in your Contribution Management page. Remember, community rejected submissions are not final! These may be appealed to Niantic one time via your Contribution Management page.

  • I've been reporting this bug for over 2 years now. It is incredibly annoying and disheartening to take the time to improve portal pictures, wait for them to be approved, and then discover they don't appear on our scanners to be uploaded. There are a lot of incredibly s***** pictures out there that need to be upgraded. I applaud the folks are taking the time to fix the pictures. Niantic needs to get their act together to fix this problem so that we can improve the game together. I've got pictures that are still pending from over a year ago. Oh they were approved, but they don't show up in the scanner.

  • WooormsWooorms ✭✭✭

    Happened again to me. "Go there open Pokemon Go to force the sync" is not a solution for remote or difficult to reach potals.

  • Jo0LzJo0Lz ✭✭✭✭✭

    Why is this still/again an issue? How hard is it to fix the integration with Lightship, so we can actually see our contributions?

    I don't want to register in another game to force the issue. :/

  • LlamazapLlamazap ✭✭✭

    Same here, none of the additional pictures I've submitted in the past months show up in Ingress at all. Since most of the pictures I take are from far away, going there again with Pokemon Go (which is literally a manual sync) seems completely ridiculous, especially with current prices for any kind of energy and the state of the environment.

    Being aware about a bug for over a year - with a known workaround - is an excellent confession of failure. Well done (again), Niantic.

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