Additional photo does not appear
leah9227
✭✭
Hi there, I just want to report additional photos doesn't appear. I added a photo to at least two portals, it was approved (I received an email) but is not showed on portal photos. I repeat this process twice and still not working/appearing.
Device: Samaumg Galaxy S8+
Android version: 9.0
Ingress version: 2.59.2-e5b3ddf8
I hope the information provided be enough.
Thanks in advance guy!
Tagged:
12
Comments
This was surfaced over a month ago in the Wayfarer community forum here https://community.wayfarer.nianticlabs.com/discussion/9079/photo-bug-accepted-but-not-in-the-game
It has not yet been acknowledged by any of the Niantic team.
@NianticCasey @NianticBrian any insight on this? I've had at least 3 I've had to redo multiple times. I don't mind the extra AP but it's tiresome checking and redoing it.
Thanks! I will be checking existing issue report!
This is occurring more often with pictures I am getting approved, but never show in game. This needs some attention ASAP.
This bug is still happening for me.
@Niantic does it mean we will have to re-upload the "lost" submissions?
Is there any update to this, @NianticPooja? I've had to submit the same photo up to 3 times. This is wasting everyone's time.
NianticCasey-ING
December 12
Hi folks,
Apologies for the radio silence on this issue. I have been talking to the Wayfarer team on the best way to address this. The good news is that we have an internal database update planned for early next year that will re-sync all accepted photos with the games and resolve this.
I also have the same issue , have more than 5 photo submissions accepted but not showing on portal.
This morning i got an acceptance mail for a portal photo. However, the photo still hasn't appeared on said portal for whatever reason.
Duplicate of:
Hey guys, now is working! Today I added an addition photo and appeared on the game!
I just have to say that the older ones are not appearing, so I thing we need to send again the photos in order to appear on the game.
That was on December 12. It is January 14 in just an hour. I have three that are still not showing and they were approved Nov 28th, December 1st and December 14th
Did the early January sync happen?
If so, do we need to resubmit the images?
I have no update on this issue as @NianticCasey keeps silence at wayfarer forum topic
That's Niantic policy. Reply once or twice to get people's hopes up, and then ignore them forever.