Sort order of keys doesn't work (a->z)

Berolino

If you view all your keys in alphabetical order, the keys aren't in correct order and will be mixed up lateron in the game, especially if you move (walk through the streets playing). It isn't possible to recharge all your keys, if on tour.

This happens on my android device from release of game until now.

NianticKK

Thanks for flagging this @Berolino Could you please share a screenshot along with your device model, OS and App versions?

starwort

https://community.ingress.com/en/discussion/comment/124533#Comment_124533

@NianticKK you seem surprised to hear this. Yet this has been a well-known bug since July 2019 with the 2.25.2 release, and lots of agents have complained about it ever since then. You'll find it in a big list that @Itsutsume posts as a comment on almost every Release Notes post for quite some time now. It is almost trivial to reproduce. Either (a) play the game for half an hour then go to your keys and sort by name - they almost certainly will not be sorted by name; or (b) boot the scanner, sort your keys by name and start charging them one by one. It usually only takes a dozen or so charges of different keys before the order starts messing up. You'll know because when you exit the key back to the carousel, the scroll position of the carousel will no longer be in the same place where you last saw it. Try to have over 250 keys in inventory when you do these tests, although I have no idea if the number matters.

Please also review the following links showing that this is a historical problem:

https://community.ingress.com/en/discussion/1742/2-25-2-is-a-backwards-leap

https://community.ingress.com/en/discussion/1757/key-sort-intermittently-broken-active-inventory-and-in-capsules-and-keylockers

https://community.ingress.com/en/discussion/2277/sort-key-by-name

https://community.ingress.com/en/discussion/3881/bug-ordering-confusion

Finally, I only had to open my scanner and go to the keys to find a nonsensical ordering, so here are your screenshots. This is a Samsung Galaxy S10e running Android 10 and Ingress 2.60.2-968e2fb4.

And do note that although J, L and S are in the correct order here, I do have plenty of keys with letters between those values (including K and M), and that T should be at the end whereas 1 should be at the beginning; and as the scrollbar shows, these keys are right at the top of the alphabetically sorted list. Well they were... the top key is now Wellcome Trust Centre (which obviously should belong nearly at the bottom).