Got mine @NianticBrian. Thanks.
I am also missing my hypercubes. I tried to open a ticket,but not sure how that went as I'm not familiar with the site anymore
@SkylanderDragon I see that you claimed the 0 CMU bundle, but that specific bundle doesn't include 25 Hypercubes. Are you maybe talking about a different Agent's account that purchased the 5,000 CMU bundle?
Thank you for the fast response.
havent received the hypercubes. If you could take a look, much appreciated!
No hypercubes, only cubes. Please refund CMU, and then turn my CMU back into cash
Thank you. I logged back in and got the cubes.
Is it just me or did the item counter jump up a bit more then 25 after Brian awarded the HC manually?
I also did not get them either.
I bought HPC at 10:11(JST) too, but the number of hyper cubes didn't increase. Could you check?
I still haven't gotten the hypercubes I've bought. Ive only received the regular lvl8 power cubes.
I created a support ticket through the in-game option about this issue too.
I only received the power cube portion of this purchase and not the hypercubes.
I did not get the power cubes that I purchased
I did get power cubes but not the 25 hypercubes!
I bought Festive Feast Bundle, but I could not get 25 Hypercubes.
I did not receive the hypercubes
I got that pack too but hyper cubes didn't increase.
I purchased the festival bundle but did not receive the 25 hypercubes
The HyperCubes weren't in my inventory either.
@below678 I see your account claimed the 0 CMU bundle, but I'm not seeing any purchases for the 5,000 CMU bundle, which includes 25 Hypercubes and 25 Power Cubes. (The 0 CMU bundle includes Power Cubes but not Hypercubes.) Are you possibly talking about another Agent's account?
I've finished correcting Agents up to @FiresWrath and will continue monitoring this thread. As some Agents have mentioned, the way I fixed this was to re-grant the 5,000 CMU bundle (25 Hypercubes and 25 Power Cubes at your Agent Level).
@chiroxalpha I see your account also claimed the 0 CMU bundle, but I'm not seeing a purchase of the 5,000 CMU bundle, which includes 25 Hypercubes and 25 Power Cubes. (The 0 CMU bundle includes Power Cubes but does not include Hypercubes.) Are you possibly talking about another Agent's account?
Thanks, I just confirmed that there are 25 hypercubes in my inventory.
Got them. Thank you!
I didn't receive any hypercubes.
Got them now, thank you
I did get power cubes only, no 25 hypercubes, Please fix it
I bought "Festive Feast Bundle", but I could not get Hypercubes.
@TittiThenander @serendipitous24 you should be all set now, thank you.
@go2hiro the 0 CMU bundle does not come with 25 Hypercubes, only the 5,000 CMU bundle does. I see your account claimed the 0 CMU bundle, but I'm not seeing the 5,000 CMU bundle. Are you possibly talking about another Agent's account?
I bought the 5k CMU festive pack right before announce emerge but received only P8 cubes not hypercubes. Afraid to buy another packs now