The same here. Playing Ingress since it works on iOS including portal submissions, portal scanning, portal reviewing, recursion...
I really hope that the ongoing thing is just a mistake or bug or something like this.
Same here, moreover this happens after an official message that ensured support for iOS14. I think that this incident should be followed by apologies and not an accusation against players.
It’s infuriating that this issue has been going on and discussed here without an official response directly about the concerns of this intel ban.
Niantic had months to test ios14 and told us the recently bugs were fixed. Pokémon Go had a similar issue where people where the game crashed on launch and it wasn’t fixed until the day of iOS 14 was released.
bugs and glitches happen and can be dismissed. However the lack of communication from Niantic about this bug on their own forum is infuriating.
I have been someone who did not mind spending money in the store for any of they’re games. However, these events left a bitter taste and have very little interest in playing Niantic’s games.
Solo actualize mi iPhone y me salió esto.
Niantic como es posible que me baneen la cuenta por actualizar mi móvil.
Yes, I just have FB and Google linked, and am now experiencing the bug.
u want damage control, stuff like this doesnt look good that agents so many gets intel ban because iOS14 update... how many days we are going to wait for all those affected for a real statement from niantic what has caused this and what are they doing to fix this for everyone ??
How long time did it take for your appeals to get a reply from Niantic?
I hope @NianticBrian and Niantic solves the problem soon and talk with apple. Lots of agents get banned from Intel and Comm. Cant play Ingress Prime and use Intel with IOS 14.
Yeah, I think it's more widespread than this as well, if you don't use intel; you won't even notice this issue until you want to talk on comms. The fact that only Intel tells you you have a ban is simply stupid.
I submitted my appeal around 18 hours ago, no reply yet.
They don't have to talk with apple. They need to see why these false positives are triggered and fix that.
I am using ios14 and I have a ban don’t understand it
Same problem here. What a pity
it started with iOS, but windows Intel is also locked. This could be easily solved by NIA
Thanks everyone. I am postponing ios14 upgrade AS long AS i can... let’s hope niantic can fix this fast.
My appeal was answered in less than 1h...
I’m still waiting for an answer
Me too, on iOS 14.0, only using web intel on Safari. 🙄
Did you get generic answer or something useful to solve the problem?
Small numbers, hah!
Seeing this, It looks like part of a glacier rather than ‘a small number of agents’.
Same issue here. It seemed to start after downloading 14.2 public beta.
In my case, I have never cheated and I have also had this problem since updating to IOS14, I have always played this game in the fairest way because I love it and it does not seem fair to me to strike out of nowhere.
From the official Ingress Telegram Channel:
Agents, we're investigating two issues related to the Intel Map suspension messages.
1. Some players are correctly receiving a suspension message when accessing Intel Map but not when accessing the Scanner. If you are receiving this message, the strike is correct, even if you don't see it in-app. Our team is working to make sure that your in-Scanner alerts are accurate. You can learn more about the Three-Strikes policy at https://bit.ly/ingress3strikes
2. A small number of players may have incorrectly received a suspension message when accessing Intel Map. We are working to restore this group's access to Intel Map over the next few days.
We appreciate your patience while we work to resolve these issues.
I get the feeling that people that got an answer relatively quickly from support, stating they indeed have a strike are the ones in group 1. The people that created a ban appeal ticket and didn't hear back are in group 2.
Let's hope this mess gets sorted soon. Adding a message to the scanner you have a strike should be high priority, if people don't use intel they might not even know they are banned.
That’s such hogwash.
RGNN actually offering some useful advice.
Adding a message to the scanner you have a strike should be high priority
Apparently it's supposed to be there but there's a bug.
That’s what I would tell my users as well ;)
All jokes aside, this should’ve been tested. Like so many things with prime, I feel this could all be easily avoided by creating a group of dedicated players that actually test the update before it goes live.
I've offered myself to be in the beta testing group, to @NianticBrian a number of times. It's currently (AFAIK) employees and Vanguards. Though I didn't get a strike so this wouldn't have come up.
Even the next version of android is out, so if it is triggered by newly released operating systems that is a massive fail
a SMALL number
I’ve talked about it with Andrew at 1331 briefly. Unfortunately nothing ever came of it.
I feel a bigger group of active testers with several devices would help.