This would explain a lot. I can post to comms again but I can't use the intel site. I can see the map but nothing appears. What I don't understand is why support insists I have cheated.
Dude. May the break bring you back refreshed. As much as I love the game I can and will walk out on it in a heartbeat. I get you my guy.
be safe. And stay well
Thank you so much!!! 💚💙💚💙
A simple little communication like that is all we ask for and makes a world of difference. Just to know that you are actually doing something and not just giving us the silent treatment.
@NianticAndres @NianticBrian stop being stuborn. Listen to your users
The issue has not been resolved.
People with a wrongful ban are still banned. IOS14 users.
You may have become numb for signs from the community due to too much nonsense, too much agression and complains. But this not the time to close your ears. Niantic is wrong here.
People wrongfully received strikes, wrongfully can't access intel. Please analyse the bugs and how it is resolved, again. Dig deeper.
With all due respect Brian, this isn't resolved. We have agents who have absolutely no idea what they did who are still intel banned until that patch. They are desperate to know what they did wrong so they can avoid doing it. I know Niantic does not want to release details because then people intentionally violating the TOS can use that info to potentially evade. But we have some folks who really have no clue what set it off. And they want to stop what ever it is.
@NianticBrian I am in the group that I have I can publish in the Comm, but I cannot use the intel map it means that I will receive the strike formally when I update the version of the ingress, but it does not seem fair to me I have not done absolutely anything as they could help?
I, like others here wait with baited breath about the issue with Agents who have had COMMS restored but still cannot access Intel.
Meanwhile I continue to witness cheating across Niantic games every day. The local Pokémon Go group for example use a Discord group of bots, scanners and maps and openly CHARGE players a monthly fee for access to this. Openly ask for more money so that more phones can be purchased and even openly asked for more money to buy these fake accounts tickets to access Go Fest and buy Lucky Eggs so they could see all game info. I have reported this several times and even given the names of the fake accounts wandering around controlled by a bot and still nothing has been ever done.
But I waited for the nod from Niantic to update to iOS14 when I believed it to be safe and BANG - struck with a suspension. I’m very nervous going forward now of ever updating anything again! How a legit player who deeply enjoys playing the game can so easily lose their entire account and years of work with no idea why, whilst players who openly admit to cheating and even profiteering from it carry on regardless has me very uncomfortable.
I love to field and I play in rural areas so it’s not even worth that much MU. But I drive for miles and miles at the weekends to do as much as I can. For that, I depend on Intel. IFS is in 7 days, for much of that I depend on Intel.
So as i understand the message of @NianticBrian this issue will be resolved when ios14 players could acknowledge something on a scanner and this will be available only in the next release of the app. Niantic wont do anything on a backend side to unlock this situation. And I’m surprised that an expedicted revue is not already available.
We can’t do anything except 0/5 stars on App Store and maybe a comment about this...
Same for me i don't know what i did wrong also on ios 14
You can post to comms though right? There seems to be an issue where bans were lifted but only partially. So comms is accessible but intel is not. They’re investigating that. Hang in there!
Whilst we all wait, here's a tutorial for you guys to setup under iOS 14, double tap the back to open Ingress!
The support as usual doesn't seem to be aware of the situation...it becomes tiring
Sorry, but I am really afraid that the involvement and effort that I personally did put in this game through the last four years is to be seriously reconsidered. The lack of communication and the strike over my game conduct that has always been transparent both with fellow Resistance players and with adversary ones unveiled an unpleasant situation, since it appears that I can no longer trust the company that runs this game.
so everyone innocent by this mistake must accept ingame warning even if they did nothing wrong ??
Always the same, they look the problem but no solve it. I’m a very active ingress player with an iPhone X and iOS 14 and the intel says I’m banned but I can acces to the scanner. The problem is when I try to use the Intel Map: is impossible. I can’t redeem de codes and simulates links, so is impossible win the cell or defend it. You are working hard for the people leave the game, congratulations.
So, rate 0/5 stars and ask Apple for full refund of all purchases made in Ingress.
Im guessing a new patch would be made in a few hours if we all do that.
Yeah, no. That is not how this works. Tanking the rating will not make them produce an update faster. It will also not speed up the approval process with the App Store.
This is a bad idea, just wait for NianticBrian to report back.
This will get sorted. It happened before and it will happen again. Once the dust settles, you will be able to launch the game this way if you want.
I just don’t understand why anyone would disagree with a tutorial. That is just plain weird. (If you don’t want to use it, nobody is forcing anyone; I’m just sharing knowledge.)
My post was not to be intended as a reprimenda versus your excellent use and knowledge of new iOS features, and I am really sorry if it could be read as such. I was just saying that it might be better using shortcuts for things that in the long terms are a bit more satisfactory and of course not run by someone who doesn't give a damn about you.
All I wanted since I heard about the double tap feature was to use it to launch my most used app. Was disappointed when I couldn’t launch ingress by just selecting it in a list.
This is a way to achieve just that. But if you want to use it to launch TikTok, I won’t judge. ;)
If I get a strike without knowing the reason for it I don't think I will accept it.
With that said I have already played turf instead of ingress since the ban and a few others from my local community are also trying it now. Really bad publicity for ingress imo. Not good for a community already having trouble to recruit new players.
I really hope Brian and his team will find a way to solve this quickly.
It’s very sad. I have this stupid ban and all that I receive from niantic is an email telling me that I have this correctly because I cheated. I am furious! It’s not fair, and I feel completely ripped off.
I began to play six years ago. And I saw lots of players cheating without any effective ban. Multiaccount players, flying players... and they are still playing.
And niantic gave me a strike for what? For nothing. Never, ever I cheated. Please, you must review when a player, an user of your app, people who gave you your portals, and money too... you have rules but you don’t pay real attention to real cheaters. And like other player told you... never answered our questions. And I am sure that I am not the only player who feel that Niantic don’t make his job properly. It’s sad...
Same for me I’m furious I didn’t cheat
If you can access ingame comms, but not intel, it is probably another bug with lifting the ban. Let’s wait for the results of the investigation. ;)
This is what I am hoping for.
It's really sad to see even you in this list. We met in SdC during one of my visit and I have to thank you for having made a couple of mission banners in Santiago and in A Coruna.
Please bring my best kudos to every Galician player
At this point, rating the app is all we can do. My experience has been generally really poor with Niantic.