Portal Scan doesn't work

Hello, since the Portal scan is active in the scanner I can't use it.

It gets stuck everytime when I hit "next". (*"volgende", see image)

After reinstalling the Ingress Prime app it's still the same. Does anyone else encouter this problem?

After a while the screen goes black and nothing happens at all. It's frustrating because I really want to get that badge, hopefully there is a solution to solve this problem.

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