[Bug Report] freezes when trying to recharge

Phone model: Xiaomi redmi note 3 pro

OS version: android 6.0.1

App version: 2.50.1-caeeffc4

What happened:

Take a capsule with keys

Unload one key and recharge

We load the key back and unload another key

When you press recharge, it simply opens a map or a map with a portal. Nothing else is displayed and the interaction ends.

It helps only upload applications and a new start.



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Comments

  • I'm seeing this as well on a Note 10 with android 10. Ingress Prime 2.50.1-caeeffc4

    Just get a map screen and no controls. back button doesn't take you back (or anywhere); have to close the app and relaunch it.

    Every time.

  • You don't need to restart. Before trying to recharge again, glyph hack a portal. Helps for me, at least.

  • +1

    Entirely reproducible, crashed 3 times in a row before realised the Quantum capsule link. Have got most AP from recharging the last 3 months. This is a new bug introduced with this version. Update should have been pulled and forced

  • I've been suffering from this since the last app update. Bug only presents itself when loading or unloading keys into capsules. Does not present when moving non-key items. Problems presents not only when attempting to recharge, but also when clicking on a portal, whether remote through a key, through a nearby portal card, through Dronenet, or being there in person. Screen just sits at the portal without advancing to portal info/interaction screen.

  • EldrenCoralonEldrenCoralon ✭✭✭
    edited July 2020

    I have been experiencing this issue without having to use a capsule. Merely dropping or recycling keys is triggering the freeze. I was able to scroll through 300 keys, recharging happy, until I started dropping some, picking them up, and recycling them.


    This appears to be related to key inventory changes. Perhaps in a check to see if portal interaction is allowed? Inventory changes not refreshing properly to grant permissions. The "freeze" feels and acts like more of a hang. I can still spin the map, zoom in and out, and sometimes get some kind of visual reaction from a portal when this occurs, but it never pulls up the portal screen.

    (edit: auto carrot attacked)

    Post edited by EldrenCoralon on
  • Thank you for reporting this. We're aware and investigating, and I'll create a known issue thread to consolidate the different reports from Agents.

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