Removing a bad portal
How do I remove an invalid portal?
I tried sending in a report for a portal that was no longer there. I got back, “sorry, we’re keeping this in the network.”
Now, the site is a construction site, it is fenced off, and there is nothing there at all anymore. So today, I sent in a new photo for the portal (showing the construction site), and reported it as invalid. I got back that my photo was rejected, and the portal is going to remain in the network.
This is not the only such dead portal.For some reason, (Google Street view still shows the building that used to be there), there are some portals that I simply cannot get rid of even though they no longer exist.
What is the best way to get rid of a portal that no longer exist in real life? Why am I unable to submit a photograph of the removed portal?
Comments
There is a section there just for this. Follow the format rules and make your appeal there.
You're gonna need a proof that it doesn't exist anymore and the best way is by going there and taking some pictures.
Hi, im trying to find out how to get a portal removed thats no longer there. Its just a vacant building now. The portal is Pro Music, in Jacksonville, Florida. Located on Beach Blvd.
You can report an invalid portal in the game by tapping it, and going to the more options button. Other than that, most waypoint requests are all handled by Niantic Wayfarer forums, not here. https://community.wayfarer.nianticlabs.com/