Trouble redeeming badges
Recently I tried to redeem the Nl-1331 Prime 2016 badge which was bought in Turkey.
I redeemed in Ingress Prime. At first when I tap on the enter button a pop up showing the amount of items in the inventory appear.
But the game didn't have me the badge.
I tried again but a message indicating that the passcode was full redeemed appears.
I already sent a ticket to Niantic support a week ago, but I didn't receive help since then.
What to do? What can I do?